My Oracle Support Banner

java.lang.NullPointerException in ibeMCtgSctStores.java when accessing iStore Administrator through Framework UI (Doc ID 344219.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iStore - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

    When attempting to navigate to iStore Administrator->Catalog->Sections->Heirarchy, the following
    error occurs:
   
   
    ERROR
    -----------------------
    java.lang.NullPointerException
    at _oa__html._ibeMCtgSctStores._jspService(_ibeMCtgSctStores.java:1684)
    at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
    at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
    at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
   
    STEPS
    -----------------------
    1. Navigate to iStore Administrator->Catalog->Sections->Hierarchy

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.