Punchout Fails With Error Code: 201 Unable To Reach Supplier Site (Doc ID 344339.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle iProcurement - Version 11.5.9 to 11.5.10 [Release 11.5]
Linux x86
z*OBSOLETE: Microsoft Windows 2000
Microsoft Windows (32-bit)
HP-UX PA-RISC (64-bit)
z*OBSOLETE: Microsoft Windows XP (64-bit Itanium)
z*OBSOLETE: Microsoft Windows XP
IBM AIX on POWER Systems (64-bit)
HP-UX PA-RISC (32-bit)
Oracle Solaris on x86 (32-bit)
z*OBSOLETE: IBM AIX 4.3 Based Systems (64-bit)
Oracle Solaris on SPARC (64-bit)
Red Hat Enterprise Linux Advanced Server x86-64 (AMD Opteron Architecture)
Red Hat Enterprise Linux Advanced Server Itanium
SUSE \ UnitedLinux x86-64
Linux x86-64
IBM AIX on POWER Systems (32-bit)
Oracle Solaris on SPARC (32-bit)
HP Tru64 UNIX



Symptoms

When attempting to punchout to supplier-hosted catalog (XML), users encounter an error. 

The error persists after <Note 274816.1> - Punchout Getting 201 Error - Unable To Connect To Supplier:  was implemented by applying <Patch 2829718> -SET SECURITY PROPERTY FOR SSL FACTORY IMPL CLASS to obtain HTTPSURL.class - 115.13 or higher.

Error

Error Code: 201 Unable To Reach Supplier Site
Unable to send the Login Request XML.

 

The "Click Here" hyperlink shows this stack trace:
--------------------------------------------------

    ProcessorException
   
    Proxy Host: proxy.corp.abc.com
    Proxy Port: 8080
    CA Certification File Location:
    /ABC/a005/appl/a386/home/applmgr/D386/r11i/iAS/Apache/Apache/conf/ssl.crt/ca-bundle.crt
    URL: https://ariba.qa.cepmstore.com/launchOracleiP.asp
    java.io.IOException: javax.net.ssl.SSLException: SSL handshake failed:
    SSLIOClosedOverrideGoodbyeKiss
      at oracle.security.ssl.OracleSSLSocketImpl.startHandshake(Native Method)
      at oracle.security.ssl.OracleSSLSocketImpl.startHandshake(OracleSSLSocketImpl.java)
      at oracle.apps.icx.punchout.util.HttpsURL.createConnection(HttpsURL.java:482)
      at oracle.apps.icx.punchout.util.HttpsURLConnection.connect(HttpsURLConnection.java:198)
      at oracle.apps.icx.punchout.util.HttpsURLConnection.getOutputStream(HttpsURLConnection.java:180)
      at oracle.apps.icx.punchout.processors.HttpPostProcessor.postRequest(HttpPostProcessor.java:164)
      at oracle.apps.icx.punchout.processors.HttpPostProcessor.execute(HttpPostProcessor.java:106)
      at oracle.apps.icx.punchout.IPPunchoutMainBean.postLoginRequestXML(IPPunchoutMainBean.java:992)
      at oracle.apps.icx.punchout.IPPunchoutMainBean.performLogin(IPPunchoutMainBean.java:393)
      at oracle.apps.icx.punchout.ui.PunchoutLoginServlet.doPost(PunchoutLoginServlet.java:86)
      ...
      ...

 
   
Steps To Reproduce
1. iProcurement responsibility.
2. Click Punchout link on iProcurement homepage.
3. Get the error.

Cause

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