Punchout Fails With Error Code: 201 Unable To Reach Supplier Site
(Doc ID 344339.1)
Last updated on FEBRUARY 04, 2022
Applies to:
Oracle iProcurement - Version 11.5.9 to 11.5.10 [Release 11.5]Information in this document applies to any platform.
Symptoms
When attempting to punchout to supplier-hosted catalog (XML), users encounter an error.
Error
Error Code: 201 Unable To Reach Supplier Site
Unable to send the Login Request XML.
Unable to send the Login Request XML.
The "Click Here" hyperlink shows this stack trace:
--------------------------------------------------
ProcessorException
Proxy Host: <PROXYHOST.DOMAIN>
Proxy Port: <NUMBER>
CA Certification File Location:
/<VALUE>/<VALUE>/appl/<VALUE>/home/applmgr/<VALUE>/r11i/iAS/Apache/Apache/conf/ssl.crt/ca-bundle.crt
URL: https://<HOST.DOMAIN>/<VALUE>.asp
java.io.IOException: javax.net.ssl.SSLException: SSL handshake failed:
SSLIOClosedOverrideGoodbyeKiss
at oracle.security.ssl.OracleSSLSocketImpl.startHandshake(Native Method)
at oracle.security.ssl.OracleSSLSocketImpl.startHandshake(OracleSSLSocketImpl.java)
at oracle.apps.icx.punchout.util.HttpsURL.createConnection(HttpsURL.java:482)
at oracle.apps.icx.punchout.util.HttpsURLConnection.connect(HttpsURLConnection.java:198)
at oracle.apps.icx.punchout.util.HttpsURLConnection.getOutputStream(HttpsURLConnection.java:180)
at oracle.apps.icx.punchout.processors.HttpPostProcessor.postRequest(HttpPostProcessor.java:164)
at oracle.apps.icx.punchout.processors.HttpPostProcessor.execute(HttpPostProcessor.java:106)
at oracle.apps.icx.punchout.IPPunchoutMainBean.postLoginRequestXML(IPPunchoutMainBean.java:992)
at oracle.apps.icx.punchout.IPPunchoutMainBean.performLogin(IPPunchoutMainBean.java:393)
at oracle.apps.icx.punchout.ui.PunchoutLoginServlet.doPost(PunchoutLoginServlet.java:86)
...
...
Proxy Host: <PROXYHOST.DOMAIN>
Proxy Port: <NUMBER>
CA Certification File Location:
/<VALUE>/<VALUE>/appl/<VALUE>/home/applmgr/<VALUE>/r11i/iAS/Apache/Apache/conf/ssl.crt/ca-bundle.crt
URL: https://<HOST.DOMAIN>/<VALUE>.asp
java.io.IOException: javax.net.ssl.SSLException: SSL handshake failed:
SSLIOClosedOverrideGoodbyeKiss
at oracle.security.ssl.OracleSSLSocketImpl.startHandshake(Native Method)
at oracle.security.ssl.OracleSSLSocketImpl.startHandshake(OracleSSLSocketImpl.java)
at oracle.apps.icx.punchout.util.HttpsURL.createConnection(HttpsURL.java:482)
at oracle.apps.icx.punchout.util.HttpsURLConnection.connect(HttpsURLConnection.java:198)
at oracle.apps.icx.punchout.util.HttpsURLConnection.getOutputStream(HttpsURLConnection.java:180)
at oracle.apps.icx.punchout.processors.HttpPostProcessor.postRequest(HttpPostProcessor.java:164)
at oracle.apps.icx.punchout.processors.HttpPostProcessor.execute(HttpPostProcessor.java:106)
at oracle.apps.icx.punchout.IPPunchoutMainBean.postLoginRequestXML(IPPunchoutMainBean.java:992)
at oracle.apps.icx.punchout.IPPunchoutMainBean.performLogin(IPPunchoutMainBean.java:393)
at oracle.apps.icx.punchout.ui.PunchoutLoginServlet.doPost(PunchoutLoginServlet.java:86)
...
...
Steps To Reproduce
1. iProcurement responsibility.
2. Click Punchout link on iProcurement homepage.
3. Get the error.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |