Punchout Fails With Error Code: 201 Unable To Reach Supplier Site (Doc ID 344339.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle iProcurement - Version 11.5.9 to 11.5.10 [Release 11.5]
z*OBSOLETE: Microsoft Windows 2000
Microsoft Windows (32-bit)
Linux x86
HP-UX PA-RISC (64-bit)
z*OBSOLETE: Microsoft Windows XP (64-bit Itanium)
IBM AIX on POWER Systems (64-bit)
z*OBSOLETE: Microsoft Windows XP
HP-UX PA-RISC (32-bit)
Oracle Solaris on x86 (32-bit)
z*OBSOLETE: IBM AIX 4.3 Based Systems (64-bit)
Oracle Solaris on SPARC (64-bit)
Red Hat Enterprise Linux Advanced Server x86-64 (AMD Opteron Architecture)
Red Hat Enterprise Linux Advanced Server Itanium
SUSE \ UnitedLinux x86-64
Linux x86-64
IBM AIX on POWER Systems (32-bit)
Oracle Solaris on SPARC (32-bit)


When attempting to punchout to supplier-hosted catalog (XML), users encounter an error. 

The error persists after <Note 274816.1> - Punchout Getting 201 Error - Unable To Connect To Supplier:  was implemented by applying <Patch 2829718> -SET SECURITY PROPERTY FOR SSL FACTORY IMPL CLASS to obtain HTTPSURL.class - 115.13 or higher.


Error Code: 201 Unable To Reach Supplier Site
Unable to send the Login Request XML.


The "Click Here" hyperlink shows this stack trace:

    Proxy Host: proxy.corp.abc.com
    Proxy Port: 8080
    CA Certification File Location:
    URL: https://sampleexchange.qa.store.com/launchOracleiP.asp
    java.io.IOException: javax.net.ssl.SSLException: SSL handshake failed:
      at oracle.security.ssl.OracleSSLSocketImpl.startHandshake(Native Method)
      at oracle.security.ssl.OracleSSLSocketImpl.startHandshake(OracleSSLSocketImpl.java)
      at oracle.apps.icx.punchout.util.HttpsURL.createConnection(HttpsURL.java:482)
      at oracle.apps.icx.punchout.util.HttpsURLConnection.connect(HttpsURLConnection.java:198)
      at oracle.apps.icx.punchout.util.HttpsURLConnection.getOutputStream(HttpsURLConnection.java:180)
      at oracle.apps.icx.punchout.processors.HttpPostProcessor.postRequest(HttpPostProcessor.java:164)
      at oracle.apps.icx.punchout.processors.HttpPostProcessor.execute(HttpPostProcessor.java:106)
      at oracle.apps.icx.punchout.IPPunchoutMainBean.postLoginRequestXML(IPPunchoutMainBean.java:992)
      at oracle.apps.icx.punchout.IPPunchoutMainBean.performLogin(IPPunchoutMainBean.java:393)
      at oracle.apps.icx.punchout.ui.PunchoutLoginServlet.doPost(PunchoutLoginServlet.java:86)

Steps To Reproduce
1. iProcurement responsibility.
2. Click Punchout link on iProcurement homepage.
3. Get the error.




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms