Punchout Fails With Error Code: 201 Unable To Reach Supplier Site (Doc ID 344339.1)

Last updated on FEBRUARY 04, 2022

Applies to:

Oracle iProcurement - Version 11.5.9 to 11.5.10 [Release 11.5]
Information in this document applies to any platform.

Symptoms

When attempting to punchout to supplier-hosted catalog (XML), users encounter an error.

Error

Error Code: 201 Unable To Reach Supplier Site
Unable to send the Login Request XML.

The "Click Here" hyperlink shows this stack trace:
--------------------------------------------------

    ProcessorException

    Proxy Host: <PROXYHOST.DOMAIN>
    Proxy Port: <NUMBER>
    CA Certification File Location:
    /<VALUE>/<VALUE>/appl/<VALUE>/home/applmgr/<VALUE>/r11i/iAS/Apache/Apache/conf/ssl.crt/ca-bundle.crt
    URL: https://<HOST.DOMAIN>/<VALUE>.asp
    java.io.IOException: javax.net.ssl.SSLException: SSL handshake failed:
    SSLIOClosedOverrideGoodbyeKiss
      at oracle.security.ssl.OracleSSLSocketImpl.startHandshake(Native Method)
      at oracle.security.ssl.OracleSSLSocketImpl.startHandshake(OracleSSLSocketImpl.java)
      at oracle.apps.icx.punchout.util.HttpsURL.createConnection(HttpsURL.java:482)
      at oracle.apps.icx.punchout.util.HttpsURLConnection.connect(HttpsURLConnection.java:198)
      at oracle.apps.icx.punchout.util.HttpsURLConnection.getOutputStream(HttpsURLConnection.java:180)
      at oracle.apps.icx.punchout.processors.HttpPostProcessor.postRequest(HttpPostProcessor.java:164)
      at oracle.apps.icx.punchout.processors.HttpPostProcessor.execute(HttpPostProcessor.java:106)
      at oracle.apps.icx.punchout.IPPunchoutMainBean.postLoginRequestXML(IPPunchoutMainBean.java:992)
      at oracle.apps.icx.punchout.IPPunchoutMainBean.performLogin(IPPunchoutMainBean.java:393)
      at oracle.apps.icx.punchout.ui.PunchoutLoginServlet.doPost(PunchoutLoginServlet.java:86)
      ...
      ...

Steps To Reproduce
1. iProcurement responsibility.
2. Click Punchout link on iProcurement homepage.
3. Get the error.

Cause

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In this Document

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Punchout Fails With Error Code: 201 Unable To Reach Supplier Site (Doc ID 344339.1)

Applies to:

Symptoms

Cause

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