"Failed To Update Reservation" Error While Trying To Split LPN Which Is Already Picked (Doc ID 344506.1)

Last updated on OCTOBER 07, 2024

Applies to:

Symptoms

On 11.5.10 in Production:
When attempting to perform LPN split of picked LPN the following error occurs.

ERROR
Txn Failed. |Failed to update reservation|Update Reservation
failed.Transaction processor error. Press any key to continue.

STEPS
The issue can be reproduced at will with the following steps:

1. Manual Pcik --> Scan the Pick Id
2. Load the contents on a lpn (LPN A) --> on Pick Drop page --> Confirm the staging Subinventory and locator
3. Drop the lpn in the previously dropped lpn (LPN B).
4. Under Outbound --> Packing --> Split
          From LPN = LPN B 
          To LPN = New lpn (LPN C)
          Item = Item on LPN B
           Qty = Qty to split
5. Click <Split> and the error occurs.

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot complete LPN split. 

Cause

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