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POSCHORD - ROOT:RECEIVE_SUP_CHANGE #STUCK (Doc ID 344710.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle iSupplier Portal - Version 11.5.10 to 11.5.10 [Release 11.5]
Information in this document applies to any platform.

Symptoms

Using the iSupplier Portal to propose a change to a purchase order has ended in an error.

ERROR
ERROR_ACTIVITY_LABEL ROOT:RECEIVE_SUP_CHANGE
ERROR_ASSIGNED_USER
ERROR_ITEM_KEY SC_PO-2147-881
ERROR_ITEM_TYPE POSCHORD
ERROR_MESSAGE
ERROR_MONITOR_URL "http://pl">http:/host.domain.com:port/pls/PRDE1/wf_monitor.buildMonitor
Url?akRegionCode=WF_G_MONITOR_RESPONSES_PAGE&wa={!D8B8A2F52455B39CC9E15C39F79E38C3
&wm={!DD284597289EA766&itemType={!7535D28D5058AFA11B801319F80
E31F5&itemKey={!522794035FE85A87695030B4C59ADB63&NtfId=-&#NID


ERROR_NAME
ERROR_NOTIFICATION_ID
ERROR_PERSON_ID
ERROR_PERSON_USERNAME
ERROR_RESULT_CODE #STUCK

STEPS
1. Create a purchase order with supplier enabled for the portal.
2. Login as the supplier and propose a change.
3. Review the workflow for the change order - it is stuck.


BUSINESS IMPACT
Due to this issue, changes from the suppliers are not flowing completely to the buyers.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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