Unable To Cancel The Order That Has Been Picked/Staged (Doc ID 344806.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 11.5.8 to 11.5.10.3 [Release 11.5.8 to 11.5.10]
Information in this document applies to any platform.

FORM:OEXOEORD.FMB - Sales Orders

***Checked for relevance on 11-Apr-2015***

Symptoms

Need to cancel a sales order that has been Picked/Staged but not ship confirmed.

When attempting to cancel the order receive error message:


"You are not allowed to cancel Order Line because:
Line has been pick confirmed/staged."

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms