AutoInvoice Fails To Import Invoices Due To Missing Sales Credits (Doc ID 351291.1)

Last updated on OCTOBER 31, 2016

Applies to:

Oracle Receivables - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Oracle Order Management - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 28-Oct-2016 ***


Symptoms

On 11.5.10 in Production:
When attempting to run the AutoInvoice program, some orders error out and are not invoiced due to the following error.

ERROR
You must supply sales credit assignments for this transaction because system option Require Salesreps is set to YES.


STEPS
The issue can be reproduced at will with the following steps:
1. Receivables Manager
2. Navigate->> Receivables Manager > Control > AutoInvoice > Interface Exceptions
3. Exception report shows the error referenced above.
4. Open the Transactions form for the sales order number referenced in the Exception report
5. Transactions form shows that there is a salesperson referenced on the order.

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot complete invoicing for the sales order encountering this error.

Cause

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