Customer Form, Account/Site Profile Amounts Issue: Changing the Profile Class For a New Customer Does Not Update Profile: Amounts Correctly
(Doc ID 351302.1)
Last updated on FEBRUARY 16, 2019
Oracle Receivables - Version 22.214.171.124 and later Information in this document applies to any platform.
You have set up Profile Option: AR: Keep or Replace Existing Profile Amounts = REPLACE
When you create a new customer, and you replace the DEFAULT profile class with another profile class, the currency/amounts from the Default class are still used, and to it is added the currency/amounts of your new profile class.
Steps to Reproduce:
Responsibility: System Administrator Navigation: Profile > System
Query for profile option = AR: Keep or Replace Existing Profile Amounts Set it to "Replace" at Site level Save