Credit Check Not Applied using Rule 'OCM Default Credit Check Rule': L_CREDIT_CHECK_RULE_ID => -999 OEXPVPMB: NO RULE FOUND

(Doc ID 351307.1)

Last updated on NOVEMBER 02, 2016

Applies to:

Oracle Order Management - Version 11.5.10.0 to 12.2.4 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
***Checked for relevance July 2015 ***

Symptoms

In Applications Release 11.5.10.2 through 12.2.4, when entering a Sales Order that exceeds the Credit Limit set up, the Sales Order is not going on Credit Check Failure Hold.

Credit Checking does not place the order on hold during the time of booking, even though the credit check is enabled in Payment Terms, OM Transaction Types, Customer Standard and the customer addresses.

The order books instead of placing a credit check failure hold on the order, even if the order amount exceeds the Credit Limit defined.

Expectation is that Sales Orders should go on Credit Check Failure Hold when the Credit Limit is exceeded.


Cause

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