Error on Opening AR Forms: FRM-40735: WHEN-NEW-FORM-INSTANCE trigger raised unhandled exception ORA-20002: APP-AR-96996: The Defined Sales Representatives Have Incorrect ID's (Doc ID 351415.1)

Last updated on JULY 12, 2016

Applies to:

Oracle Receivables - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

Unable to open AR forms; Customer Standard, Transactions, Receipts, the following errors are raised:

FRM-40735: WHEN-NEW-FORM-INSTANCE trigger raised unhandled exception ORA-20002.

APP-AR-96996: The defined sales representatives have incorrect ID's. Please contact your system administrator.
NO_DATA_FOUND

Changes

 The organization has just been created

Cause

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