Payment Collector Report Returns No Records
(Doc ID 351602.1)
Last updated on JANUARY 22, 2021
Applies to:
Oracle Advanced Collections - Version 11.5.10.0 and laterInformation in this document applies to any platform.
Payment Collector Report
Symptoms
The Payment Collector Report has all zeros as output.
There is output expected on the report, since there is a promise to pay entered. Also receipts in AR are entered to fulfill the promise.
Steps to Reproduce:
Responsibility: Collections Administrator
Navigation: Administration > Reports
Reports > Reports
Click on Payment Collector Report
Cause
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In this Document
Symptoms |
Cause |
Solution |