Not Able To Receive Incoming Emails In Email Center

(Doc ID 351806.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Email Center - Version 11.5.9 to [Release 11.5]
Information in this document applies to any platform.
*** Checked for relevance on 13-Nov-2013 ***


The database administrator recently changed the "APPS" password.  Since the change, no emails are delivered into the Oracle Email Center application.  Agents can however send out emails.


The APPS user password was changed.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms