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RMA restocking fee is not added to an RMA that references a sales order (Doc ID 352438.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle Order Management - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.


How does one show a restocking fee on an RMA that is created by referencing a sales order.    The restocking fee should be shown as a positive charge, thereby reducing the amount of the credit to be issued to the end customer.


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