Is It Possible To Change The Format Of The Phone Number Displayed In the icWorkController / SoftPhone ? (Doc ID 352667.1)

Last updated on APRIL 19, 2013

Applies to:

Oracle Advanced Outbound Telephony - Version 11.5.10 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
*** Checked for relevance on 11-Jan-2013 ***

Goal

How to reformat the phone number displayed in the icWorkController / SoftPhone to display <area code><phone number> ?

The format is currently displayed as: +<country code> (<area code>) <phone number>
e.g. +39 (099) 123456

Solution

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