After creating and saving eligibility criteria rule,rule is no longer displayed (cannot be queried back either) (Doc ID 353181.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Time and Labor - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

After user saved a newly created eligibility criteria rule, the rule can no longer be viewed through the 'Eligibility Criteria' tab of the Preferences form -- even though one can see that it exists in the HXC_RESOURCE_RULES table.


If user tries to create the exact same rule again, they will get an error stating that the rule already exists. 

Cause

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