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How To Launch Install Base Pages From a Service Request in Read-Only Mode (Doc ID 353980.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Installed Base - Version 11.5.10 and later
Information in this document applies to any platform.
FORM:CSXSRISR.FMB - Create Service Requests
JSP:csiSearchProdMain.jsp - Search Item Instances

Goal

In the Service Request form, there is an button in the Subject tab entitled 'Instance Details'. When this option is selected,
the View Customer Product page is opened.

How can this page be restricted so that users have read only privilege?

Solution

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In this Document
Goal
Solution


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