Employee's Are Unable to View Their Payslips (Doc ID 354006.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle HRMS (US) - Version 11.5.10.2 and later
Oracle Payroll - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Find that the online payslips are not displaying and the following error is being shown in the Employee Self Service -->Payslip-->Message:

"There are no Payslips for the pay period you can view. Please contact the System Administrator or Payroll Manager."

 


Steps to Reproduce:

  1. Quick Pay is run for todays check date
  2. Pre Pay is run
  3. Check writer is run
  4. Payroll Archive is run.
  5. Try viewing the online payslip


The expected behavior is that online payslips should be available to end users.

Cause

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