Sales Order Shipment Error: This Instance (XXXXX) Is Owned By Party (XXXXX) And Cannot Be Shipped To Party
(Doc ID 356454.1)
Last updated on JANUARY 30, 2022
Applies to:Oracle Installed Base - Version 11.5.9 and later
Information in this document applies to any platform.
Error Text: This instance (&INSTANCE_ID) is owned by party (&OLD_PARTY_ID) and cannot be shipped to party (&NEW_PARTY_ID)
When attempting to ship a product, the ownership of a product cannot be changed and the following error occurs in the Transaction Error Processing form:
This instance (XXXXX) is owned by party (XXXXX) and cannot be shipped to party (XXXXX)
Steps to Reproduce
1. Ship a product to Customer A.
2. Return the product, giving the product a status of Returned for Repair.
3. Ship the returned product to Customer B.
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