Trade Management Settled Claims are not Creating Receivables (AR) or Payables (AP) Invoices (Doc ID 356744.1)

Last updated on DECEMBER 05, 2016

Applies to:

Oracle Trade Management - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

After the manual claim is approved and settlement created it should create a Payables (AP) invoice or a Receivables (AR) invoice. 

Neither is happening and no errors are seen in Trade Management.  The AR and AP interface tables aren't populated with any claim data.

Cause

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