eBusiness Center Create Customer/Party Error:"APP-AST-207444: You do not have the privileges access to create parties of type person" (Doc ID 357024.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle TeleSales - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Problem 

Administration and Manager Users Cannot Create Parties In Telesales.

When trying to create a party in eBusiness Center the users receive the following error: APP-AST-207444: You do not have the privileges access to create parties of type person. Please clear the record to continue

Error 

APP-AST-207444: You do not have the privileges access to create parties of type person. Please clear the record to continue

Steps to Reproduce

(R) Telesales Agent
(N) Navigation: eBusiness Center
- Attempt to create a new party
- Save
- Receive APP-AST-207444 error

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms