Claim Approval Error: "An Error Occurred During Approval of Claim" (Doc ID 357371.1)

Last updated on MARCH 01, 2016

Applies to:

Oracle Trade Management - Version 11.5.10 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.
Checked for relevance on 09/12/2014.

Symptoms

The Claim status goes back to Open status after being Approved if an Approver makes an update to the Claim before approving it and claim owner receives error notification.

Error

An error has occurred during approval of Claim "abc" 
Error Log: 1: Error: This record has been locked by another user. 

Steps to Reproduce




 

Cause

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