ARPLABRC Account Generator Is Unable To Derive Information During AutoReconciliation

(Doc ID 357451.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Receivables - Version: 11.5.10.2 to 11.5.10.3 - Release: 11.5 to 11.5
Oracle Cash Management
Information in this document applies to any platform.
*** Checked for relevance on 21-May-2010 ***
ConcurrentProgram:ARPLABRC - AutoReconciliation
FORM:CEXCABMR.FMB - Enter/Reconcile Bank Statements

Symptoms

When you import a bank statement in 11.5.10 you are attempting to Auto reconcile and Auto create a receipt for the interest received. When Oracle attempts to create a receipt the AutoReconciliation process fails.

AutoReconciliation log (ARPLABRC module: AutoReconciliation) shows:
Account Generator is unable to derive information for one or more of the following accounts COA: 50265; Orig CCID: 60907; Sub CCID: 71901. Please contact your system administrator

When you try to manually create the receipt from Cash Management responsibility, you get 'FRM-40734:Internal Error: PL/SQL error occured' error in the status bar and the receipt is not created.
        
Still, you are able to create a miscellaneous receipt in Receivables using exactly the same parameters.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms