ARXSUDRC Receipt Classes Errors With APP-AR-96994: Please Define Sales Representatives (Doc ID 357454.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Receivables - Version 11.5.8 to 11.5.10.3 [Release 11.5.8 to 11.5.10]
Information in this document applies to any platform.
FORM:ARXSUDRC.FMB - Define Receipt Classes and Payment Methods

Symptoms

On 11.5.10 in Production:
Trying to setup new Receipt Classes and getting an error when trying to open the form. The transactions workbench also will not open. This is for a new organization just created.

ERROR
NO_DATA_FOUND
APP-AR-96994: Please define sales representatives.
FRM-40735: PRE-FORM trigger raised unhandled exception ORA-20002.

STEPS
The issue can be reproduced at will with the following steps:
1. Setup->Receipt-> Receipt Classes

Changes

The organization has just been created

Cause

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