Contra Charging form (JGZZFCCF) Errors When Entering Customer Number: ORA-01422 FRM-40735
(Doc ID 357778.1)
Last updated on SEPTEMBER 05, 2019
Applies to:
Oracle Financials Common Country - Version 11.5.10.0 to 11.5.10.2 [Release 11.5]Information in this document applies to any platform.
JGZZFCCF - Contra Charging form
Symptoms
On 11.5.10 in Production:When attempting to query a customer information using the 'customer number' field directly,
the following error occurs:
ERROR
ORA-01422: exact fetch returns more than requested number of rows
FRM-40735: WHEN-VALIDATE-ITEM trigger raised unhandled exception ORA-01422.
STEPS
The issue can be reproduced at will with the following steps:
1. Receivables responsibility
2. Nav.: Localizations : Contra Charging
3. Selected a customer name - no problems
4. Go back and get in the form again
5. Insert a customer number directly in that field and proceed...
The errors popup.
BUSINESS IMPACT
The issue has the following business impact:
Customer cannot query a customer using the customer number field directly.
Workaround: have to select a customer name instead from the LOV .
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |