Creating or Modifying a User OR Responsibility Errors With Ora-24033 : Wf_inval_user_role (Doc ID 358151.1)

Last updated on DECEMBER 08, 2016

Applies to:

Oracle Workflow - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
Checked for relevance on 15-DEC-2012

Symptoms

On 11.5.10.2
When attempting to define an applications User OR Responsibility, in the definition form, the following error occurs:

Oracle error -24033: ORA-24033: no recipients for message
ORA-06512: at "APPS.WF_DIRECTORY", line 2157
ORA-06512: at "APPS.WF_LOCAL_SYNCH", line 1716
ORA-20002: [WF_INVAL_USER_ROLE] has been detected in
FND_USER_RESP_GROUPS_API.INSERT_ASSIGNMENT.

STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility : System Administrator
2. (N) Define --> Users.
3. Enter the data and click on Save icon.

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot be defined.

Changes

This instance is an upgraded instance.
Upgrade 10.7SC/(7.3.4 on HPUX 10.20) to 11.5.10.2(9.2.0.7 on HPUX 11.11).

Cause

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