Receive Error Opening View Customer Product Page 'You do not have access to this functionality'
(Doc ID 359002.1)
Last updated on AUGUST 31, 2018
Applies to:Oracle Installed Base - Version 11.5.10 and later
Oracle Teleservice - Version 184.108.40.206 to 220.127.116.11 [Release 11.5]
Information in this document applies to any platform.
** Currency reviewed 22-Jul-2014 **
When attempting to open the View Customer Product page, this error occurs:
You do not have access to this functionality.
Using the Customer Support responsibility, navigate to Installed Base -> View Customer Item Instances.
The web page opens with this error: You do not have access to this functionality.
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In this Document
|This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.|