Receive Error Opening View Customer Product Page 'You do not have access to this functionality'
(Doc ID 359002.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Teleservice - Version 22.214.171.124 to 126.96.36.199 [Release 11.5]
Oracle Installed Base - Version 11.5.10 and later
Information in this document applies to any platform.
When attempting to open the View Customer Product page, this error occurs:
You do not have access to this functionality.
Using the Customer Support responsibility, navigate to Installed Base -> View Customer Item Instances.
The web page opens with this error: You do not have access to this functionality.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document