Receive Error Opening View Customer Product Page 'You do not have access to this functionality'
Last updated on MARCH 08, 2017
Applies to:Oracle Installed Base - Version 11.5.10 and later
Oracle Teleservice - Version 184.108.40.206 to 220.127.116.11 [Release 11.5]
Information in this document applies to any platform.
** Currency reviewed 22-Jul-2014 **
When attempting to open the View Customer Product page, this error occurs:
You do not have access to this functionality.
Using the Customer Support responsibility, navigate to Installed Base -> View Customer Item Instances.
The web page opens with this error: You do not have access to this functionality.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms