Oracle Customers Online Account Creation Process Takes Too Much Time
Last updated on JULY 06, 2017
Applies to:Oracle Customers Online - Version: 11.5.10
This problem can occur on any platform.
a customer account.
OCO Super User Responsibility > Click the Customers Tab > Search for any customer by populating
the 'Name' field (results returned immediately) > Select Customer from returned list > The
Customer Overview Primary Information is displayed > Select 'Accounts' link from the left
navigation bar > List of customer accounts are returned immediately > Click the Create Account
button > The end user waits about 1 minute for the Create Account screen to be displayed.
The expectation is that the Create Account screen is returned immediately.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms