Oracle Customers Online Account Creation Process Takes Too Much Time
(Doc ID 359318.1)
Last updated on FEBRUARY 14, 2019
Applies to:Oracle Customers Online - Version 11.5.10 to 22.214.171.124 [Release 11.5]
Information in this document applies to any platform.
It takes about one minute for the Create Account screen to appear in OCO when attempting to create
a customer account.
OCO Super User Responsibility > Click the Customers Tab > Search for any customer by populating
the 'Name' field (results returned immediately) > Select Customer from returned list > The
Customer Overview Primary Information is displayed > Select 'Accounts' link from the left
navigation bar > List of customer accounts are returned immediately > Click the Create Account
button > The end user waits about 1 minute for the Create Account screen to be displayed.
The expectation is that the Create Account screen is returned immediately.
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