Install Base User Interface Error: API Programming Error: Installed Base to Contracts Interface Failed (Doc ID 359509.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 11.5.10 and later
Information in this document applies to any platform.
***Checked for relevance on 03-Jan-2017***

Symptoms

When attempting to transfer an Install Base system one of the following 2 errors are generated:

If selecting a new Bill To address in addition to a new Party, the following error occurs:

OKC_CONTRACTS_REQUIRED_VALUE (COL_NAME=Bill to id is not Valid) API Programming Error: Installed Base to Contracts Interface Failed.

If performing a Party to Party transfer without changing locations, the following error occurs:

OKS_NO_TRX_TYPE (NAME=XXXXX) API PROGRAMMING ERROR

Steps to Reproduce
1. Customer Service >> Installed Base >> Transfer Systems
2. Query for an Install Base instance
3. Update the Party, Installed At, Bill-To and Ship-To details
4. Set the Effective Start Date to the system date
5. Set the 'Cascade Changes to Children' flag to 'Yes'
6. Error appears after 'Update' is clicked

Changes

 

Cause

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