Sum Of Amounts For Service Contract (Sub)Lines Not Equal To Contract Header Subtotal (Doc ID 359945.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Service Contracts - Version 11.5.10 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
OKSAUDET.fmb

Symptoms

The sum of all sub lines on a service contract does not equal the total as shown on the header of a contract. There is a slight difference (typically anywhere between $ 0.01- $0.10 difference).
These differences in contract amounts can occur on several places on the Contracts Authoring form:
- the sum of all sub lines is not equal to the contract header amount;
- the top line amount is not equal to the sum of the contract sublines;
- the total amount for a billing stream level (for type Top Level or Equal Amount) is not equal to the sum of the schedule entries.

Cause

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