BPA - Unable To Perform Print Preview On Invoice Created From A Copied Template

(Doc ID 359952.1)

Last updated on FEBRUARY 01, 2018

Applies to:

Oracle Bill Presentment Architecture - Version to [Release 11.5.10]
Oracle Receivables - Version to [Release 11.5.10]
Information in this document applies to any platform.


You created an Invoice Template on which you can conduct an online preview and a print preview.
You then made a copy of this template, made some modifications (such as moving fields, boldface
type, and adjusting margins) and could do both the online and print preview of the copy. However,
after some additional changes were made, you could only do the online preview. The print preview
just times out (get page can’t be displayed). You attempted to rollback the latest round of
changes, but even after returning the template to its original state, you are unable to perform a
print preview. The original template still behaves normally. Why this is happening?


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