Service: How do you add a contact after the Service Request has been saved? (Doc ID 360118.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Teleservice - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Goal

How do you add a contact after the Service Request has been saved? The contact region is greyed out.


Solution

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