Service: How do you add a contact after the Service Request has been saved?
(Doc ID 360118.1)
Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Teleservice - Version 188.8.131.52 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
How do you add a contact after the Service Request has been saved? The contact region is greyed out.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!