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Trying to Enroll a Rehired Employee, Receive an Error: Please Define a Payroll (Doc ID 360156.1)

Last updated on FEBRUARY 27, 2024

Applies to:

Oracle Advanced Benefits - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

On the Non-Flex Enrollment form, receive the following error message for a rehire:

Error:
Please define a payroll
Error occurred in the following package:
ben_distribute_rates.get_periods_between

Cause

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In this Document
Symptoms
Cause
Solution


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