Unable to View Attachments in Mobile Field Service (MFS) Laptop
(Doc ID 360434.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Mobile Field Service - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
Task Attachment are not being downloaded in MFS Laptop
Steps to Reproduce
- Responsibility: Customer Support
- Navigation: Service Request
- Open a Service Request (SR)
- Click on the paper clip icon to upload an attachment
- Upload the attachment
- Save
- Sync mobile client
- Open the SR, there is no attachment visible
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |