Reason Code and Comments Field on OEXOEORD Disappear After Saving

(Doc ID 360593.1)

Last updated on JUNE 06, 2018

Applies to:

Oracle Order Management - Version: 11.5.9 to 12.1.3 - Release: 11.5 to 12.1
Information in this document applies to any platform.
OEXOEORD

Symptoms

 Find the following form behavior:

When performing a quantity change or cancellation of a line, the REASON and COMMENTS fields become available for populating. After populating the fields and as soon as either the Save or Book actions are taken, the data in these two fields disappear and the fields grey out. Even on requery, the fields are greyed out and blank.

 


 

Cause

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