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Reason Code and Comments Field on OEXOEORD Disappear After Saving (Doc ID 360593.1)

Last updated on FEBRUARY 16, 2019

Applies to:

Oracle Order Management - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
OEXOEORD


Symptoms

 Find the following form behavior:

When performing a quantity change or cancellation of a line, the REASON and COMMENTS fields become available for populating. After populating the fields and as soon as either the Save or Book actions are taken, the data in these two fields disappear and the fields grey out. Even on requery, the fields are greyed out and blank.

 


 

Cause

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In this Document
Symptoms
Cause
Solution
References

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