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DQM Not available in Core Service: What is the setup for checking duplicate service requests? (Doc ID 360993.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Customer Support - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

There is no DQM available for checking parties. However, if you wish to check for duplicate Service Requests (SR)s, then setups are available.

How is DQM / Duplicate checking set up in Customer Support while creating Service Requests?

Solution

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In this Document
Goal
Solution
References

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