Trainer Cannot Access Learner Home Function in Learner Instructor
(Doc ID 361223.1)
Last updated on APRIL 22, 2021
Applies to:Oracle Learning Management - Version 12.1.3 and later
Information in this document applies to any platform.
When trying to use the Instructor Self Service responsibility and Instructor Home function following error is received
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1.(N) Oracle Learning Management Administrator responsibility -> Resources function
2. Click on Create Resource button -> Select Resource Type as Trainer -> Add Resource Name -> Do Not provide any info for Person filed
-> Add any other information -> Click on Apply -> Resource Type Trainer is created
3. (N) User Management responsibility -> Query needed user by user name -> Go to Roles -> Add Role = Learner Instructor Self-Service -> Save
4. Login as user from step 3 -> go to Learning Instructor Self-Service responsibility -> click on Learning Instructor function and Instructor Home
5. Error is raised in the application right after click on Instructor Home function
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