Trainer Cannot Access Learner Home Function in Learner Instructor
Last updated on MAY 23, 2018
Applies to:Oracle Learning Management - Version 220.127.116.11 to 18.104.22.168 [Release 11.5.10]
Information in this document applies to any platform.
Customer has updated to OTA.J, and is trying to use the new Instructor Self Service functionality.
* - Have created a resource with the type of Trainer
* - Have assigned the Learner Instructor Self-Service role in User Management.
When this user selects a function from navigator they get the following error:
"The application does not recognize you, so you cannot access Instructor Home page. "
Verified the issue by the screen shots in the file Learner_Instructor_Self-Service.doc, which shows error:
"The application does not recognize you, so you cannot access Instructor Home page.
Contact your System Administrator"
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