Lead Import Only Crreating Customer Name For Person Query In eBusiness Center
(Doc ID 361322.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Leads Management - Version 11.5.9 to 220.127.116.11 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.
Leads import program runs without any errors but it is only creating first name and last name of customer contact record, it is not creating any other details like adress, phone, Lead.
Steps to Reproduce
Import Leads CSV file
1. Responsibility: Marketing Online
2. Navigate: Audience Tab > Import Sub Tab
3. Complete Lead Import
4. Lead import completes without error
To view the lead and contact address details:
1. Responsibility: Telesales Agent
2. Navigate: eBusiness Center
3. Click Find button
4. On Unversal Find screen query with find as PERSON
5. Enter First Name: Last Name:
6. Click Search
7. Your results will show the contact person without address and lead information
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document