My Oracle Support Banner

Overview of Customer Tab in Oracle Customers Online (OCO) (Doc ID 361473.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Customers Online - Version 11.5.7 and later
Information in this document applies to any platform.
Information in this document applies to any platform.


Purpose

The purpose of this FAQ is to review the most frequently asked questions of Customer Tab

This tab is used to View, create and manage information for the customer records and their contacts. Customer information is available for both organizations and persons, for business-to-business and business-to-customer relationships. You can also acquire D&B information for organization to enrich customer information, and identify potential duplicate customers to improve data quality.

Questions and Answers

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Questions and Answers
 ORGANIZATIONS/PERSONS:

How to search for Search Customer Records in OCO?
 Which Match rules are referenced in Home/Customer Tab ? 
 How to Add More Fields to the DQM Smart Search Criteria form?
 
How to enable Duplicate Prevention?
 How does the search engine work in OCO?
 
How to set the number of match results ?  
 How to set and unset the the Personalization ?
 We receive the following Error. You have encountered an unexpected error.
Please contact the System Administrator for assistance.
How do we obtain the full java stack error?
 Still Have Questions?
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.