Customer Open Balance Letter has Performance Problems
Last updated on FEBRUARY 15, 2018
Applies to:Oracle Receivables - Version 11.5.9 to 18.104.22.168 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.
Customer Open Balance Letter completes in Error.
The error occurs after the report has run for almost 22 hours.
The error in the Log file is:
REP-1401: 'beforereport': Fatal PL/SQL error occurred.
ORA-01555: snapshot too old: rollback segment number 235 with name "_SYSSMU235$" too small
ORA-06512: at "APPS.AR_GET_CUSTOMER_BALANCE_PKG", line 157
Program exited with status 1
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