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Web Applications Desktop Integrator - E-Business Suite 11i Connection To The Server Is Unavailable When Uploading Journals From WebADI (Doc ID 361944.1)

Last updated on AUGUST 11, 2024

Applies to:

Oracle Web Applications Desktop Integrator - Version 11.5.10.0 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
 

Symptoms

Oracle E-Business Suite 11.5.10:


When attempting to Upload journals from WebADI, the process fails with the following message:

ERROR
The connection to the server is unavailable.
Please contact your support representative.

 

The bne.log contains the following error:

CRITICAL ERROR Nested Exception, Level 0:
Cause: No key was supplied.
Action: Enter a valid Key. The standard is "applicationId:code".
Stack Trace:
oracle.apps.bne.exception.BneKeyException: Invalid key value supplied.
at oracle.apps.bne.framework.BneKey.<init>(BneKey.java:91)
at oracle.apps.bne.integrator.upload.BneUploaderService.handleRequest(BneUploader Service.java:159)
at oracle.apps.bne.framework.BneAbstractXMLServlet.doRequest(BneAbstractXMLServlet.java:568)
at oracle.apps.bne.framework.BneAbstractXMLServlet.doPost(BneAbstractXMLServlet.java:168)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:521)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:534)
AM ERROR BneAsyncUploadJob:refresh()
oracle.apps.bne.exception.BneNoDataFoundException: Upload job not found, job number -1
at oracle.apps.bne.integrator.upload.async.BneAsyncUploadJob.refresh(BneAsyncUploadJob.java:427)
at oracle.apps.bne.integrator.upload.async.BneAsyncUploadJob.<init>(BneAsyncUploadJob.java:211)
at oracle.apps.bne.integrator.upload.async.BneAsyncUploadManager.getUploadJobWatcher(BneAsyncUploadManager.java:116)
at oracle.apps.bne.webui.pageflow.BneAsyncUploadPageBean.setUploadJob(BneAsyncUploadPageBean.java:644)
at oracle.apps.bne.webui.pageflow.BneAsyncUploadPage.renderPage(BneAsyncUploadPage.java:317)
at oracle.apps.bne.webui.framework.BneBasePageController.createPageBody(BneBasePageController.java:521)
at oracle.apps.bne.webui.framework.BneBasePageController.handlePage(BneBasePageController.java:278)
at oracle.apps.bne.webui.pageflow.BneAsyncUploadPage.handlePage(BneAsyncUploadPage.java:164)
at oracle.apps.bne.webui.BneApplicationService.handleRequest(BneApplicationService.java:164)
at oracle.apps.bne.framework.BneBajaServlet.doRequest(BneBajaServlet.java:257)
at oracle.apps.bne.framework.BneBaseServlet.doPost(BneBaseServlet.java:95)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:521)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:534)

 

The issue can be reproduced at will with the following steps:
1. From the downloaded macro enabled excel file when click Oracle -> It produces the following error:

[Insert note here]

 





Changes

Applied <Patch 3417698> For BNE.D (CPUJan06: 3417698 For BNE.D) in the instance where the problem is occurring.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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