Queued and Inbox Messages Cannot be Viewed by Supervisor
Last updated on MARCH 08, 2017
Applies to:Oracle Email Center - Version 11.5.10 to 12.0 [Release 11.5 to 12.0]
Information in this document applies to any platform.
This problem can occur on any platform.
When the Email Center Supervisor selects a non-zero link from either the 'Emails in Queue' or 'Emails in Inbox' queues, the following message is reported:
"No records found matching the given criteria."
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms