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Cannot Install ADI - nec80.ins(217): FILE_NOT_FOUND while copying TNSNAMES.ORA (Doc ID 362419.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Applications Desktop Integrator - Version 11.5.9 to 11.5.10.0 [Release 11.5]
Information in this document applies to any platform.

Symptoms

Trying to install ADI on the PC and getting an error:
                         nec80.ins(217): FILE_NOT_FOUND while copying TNSNAMES.ORA

Note ADI Diagnostic Wizard does not get installed.

Steps to Reproduce:
- Start ADI Setup
- Choose Oracle Applications Desktop integrator for Excel 2000/XP/2003
- Choose Install
- Press Yes
- Note: Oracle Installer Opens
- Enter Company Name = ARI
- Accept Home Defaults of:
- Name : DEFAULT_HOME
- Location : c:\orant
- Language : English
- Press OK
- Note: No Products are installed
- Choose to Install: ADI Toolbar and ADI Request Center
- Press install
- Note: starts installing and then after a while an Error Box pops up:
- Error Information:

                nec80.ins(217): FILE_NOT_FOUND while copying TNSNAMES.ORA

- Press close
- Note: window returns to Software Asset Manager and although some products like support files
are installed the above products are not installed

Instance Name and Type of System:
Laptop Client

Recent Changes:
Never been installed yet

Workaround:
None

Impact on Business:
No one has been able to install ADI on their laptops at this point.

ADI Version:
7.2

Excel version:
2003 SP2

New ADI installation or an Upgrade to an existing install:
New Install

Reproduced on Other Platforms, Systems, or Environments:
Yes

Multiple instances on the machine:
No


Error Information (popup window)
netc80.ins(217): FILE_NOT_FOUND while
copying the TNSMANES.ORA

Also showing:
The Oracle Window:
Installing...
To :C:orant\... \TNSNAMES.ORA
Oracle Net8 Client
Installing Oracle Net8 Client Sample Files...


Cause

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In this Document
Symptoms
Cause
Solution


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