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Ora-20001: This Social Security Already Exists. Ora-06512: At Ora-20001 (Doc ID 362636.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Human Resources - Version and later
Information in this document applies to any platform.


Adding an existing employee as a contact to another employee in Self Service Human Resources, the following error occurs.

ORA-20001: This Social Security already exists. ORA-06512: at
"APPS.HR_UTILITY", line 934 ORA-06512: at "APPS.HR_PROCESS_CONTACT_SS", line
9119 ORA-06512: at line 1

Steps to Reproduce:

1. Go to Employee Self-Service.
2. Go to My Personal Information.
3. Click the Add button in the Dependents and Beneficiaries section.
4. Input required fields of First Name, Last Name, Relationship, Relationship,Start Date, and Birthdate.
5. Enter a Social Security number(national identifier) and click Next to continue, the error occurs


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