ADI Installation Fails On 64 Bit Machines (Doc ID 363144.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Applications Desktop Integrator - Version: 7.2.4
This problem can occur on any platform.

Symptoms

Fresh install of ADI on PC.
Getting error message:
adicom30.ins(509): OS_ERROR while spawning
C:\WINDOWS\system32\SPAWNER.EXE
C:\WINDOWS\system32\AUWREG32.EXE /S
/32

These are 64 bit machines they are trying to load ADI into.

Development states ADI is NOT certified for the 64 machines.
But this user is moving to the 64-bit machines and needs assistance in getting this to work.

On the PC they have a directory now for /SysWOW64/
as well as a system32/ directory

the error:
adicom30.ins(509): OS_ERROR while spawning
C:\WINDOWS\system32\SPAWNER.EXE
C:\WINDOWS\system32\AUWREG32.EXE /S
/32

Using ADI 7.2
ADI Install problems.
Executing "E:\ADI\ADI32BIT\FORWINNT\SETUP.EXE"
Brings up Oracle Installer.
Change Location to be "D:\orant"
Select Applications Desktop Integrator Products 7.2.0.09.12
Select Oracle Installer 3.3.1.2.4
Select Oracle Net8 Client 8.0.6.0.0
Click on Install.
Received RSF Installation warning about '805' items. Clicked 'OK'
During the "Registering ADI Windows Support Files...' receive this ERROR dialog:

adicom30.ins(509): OS_ERROR while spawning
C:\WINDOWS\system32\SPAWNER.EXE
C:\WINDOWS\system32\AUWREG32.EXE /S
/32

After clicking OK, the install ends.
ADI is not an available program, nor is it in the 'Add or Remove programs' list

Cause

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