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How Is Visibility Of RMA (Returns) Accounting Processes Shown (Doc ID 363512.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Order Management - Version 11.5.10.1 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
*** Checked for relevance on 02-MAY-2013 ***

Goal

A. How to run reports to see return information.
B. How  the RMA's in the receiving process accrue after receipt within Order Management Suite.
C. How come the View Receipt Transactions allows you to see the accounting entries for "Receipt" transaction
    using "View Accounting" feature, while you are not able to do the same for
    "Delivery" transactions.



Solution

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In this Document
Goal
Solution
 A.  How to run reports to see return information.
 1. Credit Order Detail Report
 2. Credit Order Discrepancy Report
 3. Credit Order Summary Report
 4. Credit Limit Usages Report
 5. Credit Exposure Report
 B. How  the RMA's in the receiving process accrue after receipt within Order Management Suite.
 C. Why does the View Receipt Transactions show the accounting entries for "Receipt" transaction using "View Accounting" feature, while you are not able to do the same for "Delivery" transactions.

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