Servlet Error: Java.Lang.Outofmemoryerror: Null Trying To Access IProcurement (Doc ID 363644.1)

Last updated on JANUARY 22, 2015

Applies to:

Oracle iProcurement - Version 11.5.9 to 11.5.10 [Release 11.5]
Information in this document applies to any platform.


Symptoms

Users are unable to log into iProcurement. An error appears when trying to go the Home Page. This error cannot be reproduced at will and only is observed sporadically.

Due to this issue, users cannot log into iProcurement consistently.

Error:

JSP Error
Request URI:/OA_HTML/OA.jsp
Exception
java.lang.OutOfMemoryError

mod_jserv.log:
[ ] (ERROR) balance: continuing session to <xxx>.servername.co.us : 16001
[ ] (ERROR) balance: continuing session to <xxx>.servername.co.us : 16002
[ ] (ERROR) ajp12: Servlet Error: java.lang.OutOfMemoryError: null

 

Steps To Reproduce:
1. Go to iProcurement.
2. Click on Home Page.
3. See the error..
 


Cause

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