Bill To Contact Name Does Not Default In Order Header Using Seeded Rules
(Doc ID 363972.1)
Last updated on SEPTEMBER 20, 2017
Applies to:Oracle Order Management - Version 126.96.36.199 to 188.8.131.52 [Release 11.5.10]
Information in this document applies to any platform.
On 11.5.10 or higher
When attempting to add a new sales order, the Contact Name does not default into the order header.
You may even get the following error:
Validation failed for the field - Bill to Contact
The issue can be reproduced at will with the following steps:
1. Order Management Super User responsibility
2. Orders, Returns > Sales Order
3. Enter new order for the customer
4. Receive the error, or the contact name does not default
The issue has the following business impact:
Due to this issue, users cannot enter an order and expect the correct contact name to default for
the customer contact and bill to contact fields.
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