ORA-01403 and ORA-06502 When Opening Sales Order (Doc ID 364254.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
OEXOEORD.fmx


Symptoms

When attempting to open a particular sales order,  the following errors occur:

ERROR
ORA-01403: no data found
ORA-06502: at "APPS.OE_ORDER_CACHE', line 1449
ORA-06502: at "APPS.OE_ORDER_CACHE', line 1283
ORA-06502: at "APPS.OE_ORDER_CACHE', line 3326
ORA-01403: no data found in Package Oe_Oe_Form_Line procedure Change_Attribute
ORA-01403: no data found in Package Oe_Oe_Form_Line procedure Change_Attribute


STEPS
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Orders, Returns --> Order Organizer
3. Enter order number and open the order lines tab.

Cause

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