Tips and Queries for Troubleshooting Advanced Topologies (Doc ID 364439.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle E-Business Suite Technology Stack - Version 11.5.10.2 to 12.2.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Purpose

The Troubleshooting Guide is provided to assist in debugging advanced topologies and configurations as described in the following notes that are recommended prerequisites for this note:

   <Note:287176.1>-DMZ Configuration with Oracle E-Business Suite 11i
   <Note:217368.1>-Advanced Configurations and Topologies for Enterprise Deployments of E-Business Suite 11i
   <Note:380489.1>-Using Load-Balancers with Oracle E-Business Suite Release 12
   <Note:380490.1>-Oracle E-Business Suite Release 12 Configuration in a DMZ

This is version 3.0 of this document which will always be a work in progress. Given the complexity of these issues, it is nearly impossible to be comprehensive enough to cover every situation. Instead, the approach here is to provide well documented analysis tools along with some example applications of these tools to illustrate the fundamental concepts that can then be applied to any real-world instance. While this note was written primarily with 11i in mind, the concepts and queries do apply to release 12 instances as well.

The format in this revision of the paper will be to offer the troubleshooting query and then follow each query with an example output and a substantial explanation of the meaning of the query results. As written, these queries can be expected to do as the accompanying explanation explains, but these explanations and queries are offered with the full intention that the reader will embrace the concept as illustrated and will then modify the queries to suit their individual purposes.