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Tips and Queries for Troubleshooting Advanced Topologies (Doc ID 364439.1)

Last updated on AUGUST 04, 2021

Applies to:

Oracle E-Business Suite Technology Stack - Version 11.5.10.2 to 12.2.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Purpose

The Troubleshooting Guide is provided to assist in debugging advanced topologies and configurations as described in the following notes that are recommended prerequisites for this note:

   <Note:287176.1>-DMZ Configuration with Oracle E-Business Suite 11i
   <Note:217368.1>-Advanced Configurations and Topologies for Enterprise Deployments of E-Business Suite 11i
   <Note:380489.1>-Using Load-Balancers with Oracle E-Business Suite Release 12
   <Note:380490.1>-Oracle E-Business Suite Release 12 Configuration in a DMZ
  
This is version 3.0 of this document which will always be a work in progress. Given the complexity of these issues, it is nearly impossible to be comprehensive enough to cover every situation. Instead, the approach here is to provide well documented analysis tools along with some example applications of these tools to illustrate the fundamental concepts that can then be applied to any real-world instance. While this note was written primarily with 11i in mind, the concepts and queries do apply to release 12 instances as well.

The format in this revision of the paper will be to offer the troubleshooting query and then follow each query with an example output and a substantial explanation of the meaning of the query results.  As written, these queries can be expected to do as the accompanying explanation explains, but these explanations and queries are offered with the full intention that the reader will embrace the concept as illustrated and will then modify the queries to suit their individual purposes. 

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 The Importance of Topology Diagrams
 The FND_NODES query
 Understanding the FND_NODES Query Results
 The Trust Query
 Understanding the Trust Query Results
 Accidentally Locking Oneself Out
 A Responsibility Query
 Understanding the Responsibility Query Results
 The Enabled Query
 Understanding the Enabled Query Results
 Understanding the Server and ServResp Hierarchy
 Server Hierarchy
 ServResp Hierarchy
 The Profile Options Query
 Understanding the Profiles Query
 Setting ServResp Profile Options Manually
 Orphaned Profile Options
 Understanding the Orphans Query
 Checking the Patch Requirements on each Appl_Top
 Patch Query Caveats
 What Server Did that User Log Into
 Summary
References

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