INCIAR Create Intercompany AR Invoices Not Picking Up Shipments fails with Warning Cannot retrieve payment term from bill-to site information (Doc ID 364603.1)

Last updated on JUNE 13, 2016

Applies to:

Oracle Inventory Management - Version 11.5.9 and later
Information in this document applies to any platform.
INCIAR
***Checked for relevance on 05-Aug-2014***

Symptoms

Within Oracle Applications, Create Intercompany AR [ INCIAR ] is not picking up shipments for new Operating Unit setup.
Error message is returned:

Warning: Cannot retrieve payment term from bill-to site information

Return Warning from inilco.
The global status is INVALID.
Warning: Cannot create invoice line


STEPS TO REPRODUCE
1. One Intercompany Relationship exists.
OU A is the Operating Unit that Places a Sales order.
OU B is the Operating Unit that Ships the Sales order.
Both OUs are in US currency. They are on the same set of books.
2. Create SO in OU A with OU B as Source Warehouse,
3. Release Order in OU B,
4. Ship confirm order in OUB, interface trip stop,
5. Run Auto Invoice to generate invoice to customer in OU A.
6. Run Create Intercompany AR in OU B,
Warning message:

Warning: Cannot retrieve payment term from bill-to site information

Return Warning from inilco.
The global status is INVALID.
Warning: Cannot create invoice line

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Return Warning from inilco.
The global status is INVALID.
Warning: Cannot create invoice line

Cause

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