11i-12 How To Perform Quick Checks for REP-3000: Internal Error Starting Oracle Toolkit (Doc ID 364838.1)

Last updated on JUNE 20, 2017

Applies to:

Oracle Application Object Library - Version 11.5.10.2 to 12.2.5 [Release 11.5 to 12.2]
Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Concurrent Processing - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Goal

What are some quick checks that can be performed to determine if the REP-3000 is due to configuration problems within Oracle Applications or within the third party display server or VNC product?

Note:  The DISPLAY variable needs to point to a Host Name / IP address where an active display server process reside, preferably on the same E-Business Suite server where the concurrent manager reside or an external server or PC; otherwise, bitmap request processing will encounter a REP-3000 error message.

"Setting the DISPLAY to a valid X Window session is a REQUIREMENT and has always been a requirement. It is NOT a bug. It provides a fundamental capability that Reports requires for font metrics and rasterization, image manipulation and conversion, etc."

Note 1:  From the Oracle Applications point of view, there is not much that needs to be done: set and export the DISPLAY environment variable in the appropriate file(s) and bounce the corresponding Apps servers.

If problems are encountered with configuring or starting an display display server, window manager, or VNC product, please contact the third party vendor for assistance on testing and/or setting up the specific third party product in use.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms